Shipping policy

Silk & Shine Nails Shipping Policy 

This document sets out the shipping policy for customers of silkandshinenails.com. If you have any questions, please contact our customer service team at ssnails@silkandshinenails.com.

Order Processing Time

Please allow 2-5 business days for your order to be processed and shipped. While we often ship out orders sooner, processing times may vary depending on order volume. Orders placed over the weekend will begin processing the following week. 

Delivery Addresses 

Please double check your shipping address as we are not liable for incorrect shipping information provided at checkout. No refunds will be provided if an incorrect address is submitted. Please note that we will try our best to modify the delivery address once you have placed your order, but cannot guarantee we will be able to do so. We are NOT liable for lost or stolen packages. 
ONCE YOU HAVE RECEIVED A TRACKING NUMBER FOR YOUR PURCHASE, IT IS NO LONGER IN OUR HANDS.

International Shipping

While we are not offering international shipping at this time, it is something we are actively working on. For now, we ship exclusively within the U.S. and we can’t wait to reach more of you around the globe in the near future! 

By purchasing from Silk & Shine Nails, you accept and agree to these terms and services.